Wednesday 7th October 2015
Cavendish Conference Centre, London

HR issues in the retail industry are not that different to other sectors, however there is the need for more customer focus than other industries, with the challenges constantly changing and evolving as the market moves at an ever-quickening pace.

One of the biggest challenges facing retail companies today is finding, developing, and retaining talent–savvy retailers recognise what talent could potentially mean to their bottom line.

It is essential to align HR and business strategy with complementary processes, transforming your company culture to deliver a first-class customer experience. Retailers with employees that embody its culture and brand from the head office to the shop floor,through engaging and training their staff, are the ones who will ultimately perform better.

And efficient, effective training and development of employees is an essential element for continuing growth - through employee development and recognition, a company can relight that fire!

Flashback 2015


Industry Insights


What does the job market of the future look like?

How can you make employee handbooks more engaging? Retail Bulletin HR Summit 2015

How can HR technology help companies achieve their goals

What are the most common mistakes made by retailers with their recruitment sites

Nature or nurture: Are innovation and creativity learnt or inherent in people?

What can organisations do to keep an employee happy?




Retailer Case Study: Attracting and retaining top talent - valuing your employees

Suresh Banarse, People Director, YO! Sushi

Retailer Case Study: Internal communications - the use of social media

Kathy Allison, Head of HR, FitFlop

Retailer Case Study: The employer branding challenge of the modern e-tailer

Chris Bogh, Co-founder & CTO, Eploy
Paul McNulty, Resourcing Manager,

HR technology in a changing retail world

Richard Doherty, Senior Director Product Marketing EMEA, Workday

Case Study: Exiting directors and the demanding CEO

Stuart Lawrenson, Partner, Shoosmiths
Adele Hayfield, Senior Associate, Shoosmiths

HR Retail Hub: The six must bees of innovation culture

MOK, Managing Director, The Innovation Beehive

Retailer Case Study: The first 100 days of an HR director becoming a strategic business partner

Helen Verwoert, Global HR Director, Dr Martens

Retailer Case Study: Apprenticeships schemes - new to shopping centres

Jo Tallack, General Manager, Highcross Leicester

Retailer Case Study: Implementing a graduate recruitment scheme

Bhavisha Shah, HR Manager, Tiger Stores



"If you think HR is boring, come and change your mind "

Simon Matthews – And So To Bed

"A great insight to how other HR functions tackle common challenges"

Natalie Wright – Topshop (Arcadia)

"This event far exceeded my expectations on all levels"

Sally Greenwood – Debenhams

"Extremely informative offering a great insight into other companies HR best practice, culture & ways of working, knowledge is only powerful if it’s shared"

Sam Horswell – Yo! Sushi

"Interesting conference and lots of ideas to apply"

Racquel Bolder – Sports Direct

"Great event! Hope we can support it next year"

Stuart Lawrenson – Shoosmiths

"The best way to learn is through other peoples experiences and that is what you get to experience care"

Bhavisha Shah – Tiger Stores



Contact Us

Sponsorship, Networking and Vendor Speaking opportunities at Retail Bulletin Conferences:

Karen Howard
01932 428377
Richard Jarvis
01932 428375

© 2015 Retail Bulletin Media Limited