The 5th Retail HR Summit 2013
Tuesday 8th October 2013
Cavendish Conference Centre, London W1
HR issues in the retail industry are not that different to other sectors, however there is the need for more customer focus than other industries, with the challenges constantly changing and evolving as the market moves at an ever-quickening pace.
Driven by the need to cut cost bases as market conditions worsen, numerous retailers take the decision to streamline their operations and reduce staff numbers and costs, with businesses now focused on creating initiatives to retain staff and attract the best talent
Hence retailers’ strategies are changing – developing better succession planning with more emphasis on internal rather than external replacement. Efficient and effective training and development of employees is an essential element for continuing growth.
With large scale ecommerce taking over from more traditional platforms - retailers need to identify more closely with their customers’ needs to provide a strong, tailored and positive omonichannel experience. Candidates are increasingly being hired to fill very skill-specific roles – retailers need to ensure that their ecommerce teams are fluent in the brand identity and customer journey. Retailers with staff that embody its culture and brand from the head office to the shop floor are the ones who perform better.
It is now more important than ever to align HR and business strategy with complementary processes. In today cost conscious climate, HR needs to be seen as a cost benefit structured to add value - the biggest role HR can play is to make sure they support their leaders, listen to their concerns and communicate an engaging and long tern vision.
Attend this interactive, retailer-led conference to find out how to:
- Engage employees at all levels - ensure brand and consumer culture is embedded into your organisation
- Understand the complexities of omnichannel development – devise effective reward strategies
- Fully align your HR and business strategies - HR’s role in corporate strategy integration
- Prepare to invest in future talent - up skill more effective employees and build better teams for the future
- Create an efficient and effective HR department - proving the ROI of HR intentions
- Support international growth through best practice reward strategies
- Attract talent in a competitive marketplace – top tips on recruitment
- Decide if HR should be a centralised function or is it more effective when distributed throughout an organisation
Attend The Retail Bulletin’s 5th HR Summit 2013 to learn about challenges faced, discuss and interact with your peers at this high quality, one day event. This is your opportunity to learn best practice methods, retain staff and attract the best talent, to become a truly strategic HR function that embeds its people policies and procedures with long-term business priorities.
Some highlights from our 2012 HR Summit:
Speakers already CONFIRMED include:
- Paul Deeprose, Managing Director, The Career Gym Ltd
- Philip Burgess, Group Head of Talent, Marks and Spencer
- Julie Elder, Group HR Director, Home Retail Group
- Nick Waller, Managing Director, YourRetailJob.com
- Esther O'Halloran, Director, EOH Business Solutions, formerly Managing Director and HR Director, PAUL UK
- Christopher Bogh, Technical Director, eploy
developing omni-channel business"
The Carphone Warehouse